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We're here to help.

Get in touch with the PawSafe team. We typically respond within 1 business day.

Send us a message

Fill in the form below and we'll get back to you as soon as possible.

We respond within 1–2 business days. For urgent pet welfare issues, email safety@pawsafe.com directly.

📧
General Enquiries
Questions about PawSafe, the platform, or anything else.
hello@pawsafe.com
👤
Provider Support
Update your listing, upgrade your plan, or questions about your application.
providers@pawsafe.com
🛡️
Safety Reports
Report a provider concern, a suspicious listing, or an animal welfare issue.
safety@pawsafe.com
⚖️
Legal & Privacy
Data requests, copyright issues, or Terms of Service queries.
legal@pawsafe.com

⏱️ Response times

General enquiries 1–2 business days
Provider support 1 business day
Safety reports Within 24 hours
Legal requests Within 30 days
📖 Help Center

Check our Help Center first — most common questions are answered there.

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